Shipping policy

Shipping Policy

Thank you for visiting and shopping at The White Linen Company. Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy

Order processing

All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.

During periods of high order volume, processing or delivery may take slightly longer. If there is a significant delay with your order, we will contact you by email or telephone.

Shipping rates and delivery estimates

Standard Australia Post shipping is A$11.95 for orders under A$200.

Orders of A$200 or more qualify for free standard shipping.

Estimated delivery time is 2–8 business days after dispatch. Final shipping charges will be displayed at checkout.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Standard Australia Post

3-5 business days

$15.00

  

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Damages

The White Linen Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside Australia.